Terms and Conditions
Last Modified: September 20, 2024
Welcome to Afenlight, an African business directory platform. The website located at www.afenlight.com (the “Website”) and the Afenlight mobile application (the “App”) are collectively referred to as the “Platform.” The Platform is owned and operated by Afenlight SAS (98070491), a company formed and operating in accordance with the laws of France from its head office at 40 rue des Blancs Manteaux, Paris 75004 (hereinafter the “Company,” “Afenlight,” “we,” “us,” or “our”).
These Terms of Use and our Privacy Policy are collectively referred to as the “Agreement” or the “Terms.” This Agreement governs your (whether as a Consumer or Business) access to and use of the Platform, including all related resources, features, functionality, support, and other services provided by the Company (collectively the “Service”).
IN SOME JURISDICTIONS, SERVICES OFFERED BY THE COMPANY MAY REQUIRE YOU TO AGREE TO ADDITIONAL TERMS AND CONDITIONS THAN THOSE OUTLINED IN THIS AGREEMENT. ALL SUCH APPLICABLE ADDITIONAL TERMS AND CONDITIONS WILL BE DISCLOSED TO YOU BEFORE YOU USE OR ACCESS THE SERVICES IN SUCH JURISDICTIONS. IN THE EVENT OF ANY CONFLICT BETWEEN THESE TERMS AND ANY ADDITIONAL TERMS AND CONDITIONS, THE LATTER WILL TAKE PRECEDENCE WITH RESPECT TO YOUR USE OF THE SERVICE.
BY PROCEEDING TO USE THE SERVICE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE AGREEMENT. PLEASE DO NOT USE THE PLATFORM IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT.
Table of Contents
1. Definitions and Interpretation
4. Account Registration, Privacy and Security
5. Subscription Payments, Cancellations and Refunds
10. Governing Law and Jurisdiction
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Definitions and Interpretation
The following words, wherever used in these Terms of Use, shall have the meaning as defined hereunder:
“Account” |
refers to a Consumer or Business user profile on the Platform, granting the account holder access to features and services specific to their user type, subject to compliance with the Platform's Terms of Use.
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“Business” |
refers to individuals or entities including companies, freelancers, and artisans [JK1] that subscribe to the Platform to showcase their businesses, services or post events on the Platform.
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“Business Profile” |
refers to the publicly visible page on the Platform for a Business, containing information such as business details, contact information, images, videos, and other relevant content.
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"Consumer"
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refers to individuals who access and use the Platform to view/interact with information about Businesses on the Platform.
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“Event” |
refers to any physical or virtual event listed by a Business on the Platform, which may include details such as event date, location, description, and media. Events can only be listed by Subscribers of the paid Subscription Plan.
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“Login Credentials” |
means the Account access credentials that enable users to sign in and access the Platform features and functionality.
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“Subscription Fee” |
refers to the amount a Business pays the Company for their selected paid subscription plan.
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“Subscription Plan” |
refers to the various service packages offered by the Company to Businesses, including both free and paid plans. Subscription Plans determine the level of access and features available to the Business.
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“Subscription Term” |
means the initial term of a Business’s paid Subscription Plan and any subsequent renewal term (as applicable). Please note that if you are using the free plan, your subscription term will remain active until your Business Account is terminated.
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‘User’, ‘you’ or ‘your’ |
refers to any registered account holder on the Platform, Consumers and/or Businesses, as applicable.
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Eligibility
- You must be at least eighteen (18) years of age or the minimum age of majority in the jurisdiction where you reside, and you must have the legal capacity to enter into a binding agreement.
- If you are entering into this Agreement on behalf of a legal entity, you represent and warrant that you meet the criteria outlined in Section 2.1.1 above and that you have the authority to act on behalf of the legal entity, including the authority to bind the entity to this Agreement and all obligations arising from the use of the Platform.
- You agree to use the Platform solely in accordance with this Agreement and as permitted by applicable laws and regulations.
To be eligible to sign up for an Account on the Platform, you must meet the following criteria:
Please note that you are strictly prohibited from accessing or using the Platform if you are under eighteen (18) years of age or the minimum age of majority in the jurisdiction where you reside.
Scope of Service
The Platform is a business directory focused on African Businesses. The Platform’s primary role is to facilitate connections between Consumers and Businesses by centralising and curating relevant information. The Platform itself does not sell products or services directly but rather provides a neutral venue for Businesses to showcase their offerings and for Consumers to access and review this information
Although browsing the Platform does not require an Account, an Account is necessary to access and use the following Services:
- For Businesses:
- For Consumers:
- Neutral Venue
The Platform is a neutral venue that facilitates connections between Users but is not involved in or responsible for any transactions, contracts, or disputes that may arise between Consumers and Businesses.
The Platform does not:
UNLESS EXPRESSLY SPECIFIED OTHERWISE, THE COMPANY’S RESPONSIBILITY IS LIMITED TO PROVIDING THE SERVICE IN ACCORDANCE WITH THE PROVISIONS OUTLINED IN THIS AGREEMENT.
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Account Registration, Privacy and Security
While visitors can browse the Platform without signing up, an Account is required to access and utilise all the other user-specific features. Individuals and businesses must register for a Consumer or Business account, depending on their intended use of the Platform.
During Account Registration, you will be required to provide us with all requested personal information such as your name, email address, date of birth, etc. Although the Platform is free for Consumers, Businesses are required to select one of the Subscription Plans. We currently offer multiple subscription plans to suit different Business requirements. As a Business, you can choose to register under one of our paid Subscription Plans detailed in Section 5 below or opt for the default ‘Free’ plan.
Your Privacy: We process all your personal data in accordance with our Privacy Policy. In the event of any change in your personal data, you accept full responsibility for updating your personal data by accessing your Account or contacting us. Please carefully review our Privacy Policy before signing up for an Account, and do not submit any personal data if you do not agree with our privacy practices.
Account Approval: We issue all Accounts at our sole discretion. We are not legally or morally obligated to provide an Account to any User.
Security: You are solely responsible for maintaining your Login Credentials' confidentiality to prevent unauthorised access to your Account. You assume full responsibility for all usage and activities under your Account. You agree to immediately report any unauthorised access to your account or other suspicious activity to [info@afenlight.com]. You hereby release the Company from all liability arising from or associated with your failure to maintain the confidentiality of your Login Credentials. You agree that your decision to use the Services offered by the Company is entirely at your own risk.
Ancillary Usage Costs: The use of the Platform requires access to the Internet, and we will not be responsible for any data connectivity charges incurred by you during your use of the Service. All such charges are solely your responsibility.>
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Subscription Payments, Cancellations and Refunds
Subscription Plans
The Company currently offers multiple subscription plans to suit your unique Business requirements:
Our free Subscription Plan ("Free Plan") allows you to access a limited set of Business Account features and functionalities at no cost. You understand that to access additional features and functionalities, you must upgrade to one of our paid Subscription Plans.
We offer multiple paid Subscription Plans. We advise you to carefully review the features of your selected Subscription Plan to ensure it meets your Business needs. If you wish to access features included in a higher-tier plan, you will need to upgrade to the appropriate paid Subscription Plan.
Subscription Fees for all paid Subscription Plans are listed on the Platform and do not include applicable taxes. The total amount payable by you for your selected Subscription Plan, including applicable taxes for your jurisdiction, will be displayed to you before you authorise the payment.
You acknowledge and agree that your selected Subscription Plan (plus any applicable taxes) will be billed upon your initial subscription, and your subscription will automatically renew for successive terms of equal duration unless you cancel or downgrade your Subscription Plan before the end of the current billing cycle (‘automatic renewal’). By selecting a paid Subscription Plan, you authorise recurring payments for these automatic renewals. To avoid being charged for the subsequent Subscription Term, you must cancel or downgrade your Subscription Plan before the current billing period ends in accordance with Section 5.3 below.
By providing your payment method to the Company, you represent that the payment information provided by you is correct, current, and complete and that you have the right to use the payment method provided by you. You are expressly prohibited from paying or attempting to pay through any unlawful means.
You hereby authorise the Company and/or our third-party payment processor to charge your payment method in accordance with the provisions of this Agreement.
You must cancel your paid Subscription Plan at least 24 hours before it is due for automatic renewal (“Cancellation Period”) by accessing your Account settings to avoid being billed for the new Subscription Term. If you fail to cancel your subscription within the Cancelation Period, your subscription will automatically renew, and you will be billed for the new Subscription Term. Please note that all cancellations will be effective from the end of your current Subscription Term.
Unless required by law, we do not offer full or partial refunds for any unused portion of the Subscription Term. You understand and accept that any lack of Consumer interaction with your Business Profile on the Platform will not be deemed a valid ground for a refund. If you are eligible for a refund, we will process your refund within ten days from the date of refund approval. You understand and accept that it may take up to 10 working days from the date we processed your refund for the payment to appear in your payment account.
We reserve the right to change our Subscription Fees at our sole discretion. In the event of any changes in our Subscription Fee, we will notify you by email informing you of our new pricing. Any changes in our Subscription Fees will not impact your current Subscription Term, and new Subscription Fees will only become effective from the date of your subscription renewal. We will give you at least 30 days’ notice before the due date of your subscription renewal, informing you of the new Subscription Fees for renewal of your current Subscription Plan. If you do not agree with any changes to our Subscription Fees, your sole remedy is to either downgrade your plan or cease using our Platform. By continuing to use the Platform after the end of your current Subscription Term, you agree to pay the new Subscription Fee for the continued use of the Platform.
The Company may, at its discretion, offer paid Subscription Plans on a free trial basis. Free trials are available once per Business Account for a limited period. To continue using a paid Subscription Plan after your trial ends, you must pay the applicable Subscription Fee listed on the Platform. If you provided payment details when signing up for the free trial, your payment method will be automatically charged at the end of the trial for the corresponding Subscription Plan, which will then automatically renew unless cancelled. To avoid being billed, you must cancel the subscription before the free trial period ends.
You understand and accept that your use of the Platform during a free trial is subject to the provisions of this Agreement, and by joining a free trial, you agree to abide by all applicable provisions of this Agreement.
The Company may also offer special promotions with a different subscription fee than our standard offer. If you subscribe to such promotions during the term of your free trial period, your free trial will immediately terminate upon your acceptance of the promotional offer, and you will be billed for the promotional offer in accordance with the provisions of Section 5.2 above. Please note that if you are currently making use of the Platform under a special promotion, you will not qualify for another promotional offer until your current promotional offer term has elapsed. For the avoidance of any doubt, you will not be eligible to benefit from the same promotional offer more than once.
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User Content
Ownership
The Platform allows Users to publish text, images, graphics, audio, and video content, when they publish Business Profiles, products, services, events, ratings, and reviews (collectively, “User Content”). By submitting User Content to the Platform, you represent and warrant that: (1) you own or have the necessary rights, licenses, consents, and permissions to post, distribute, and license such content; (2) your User Content does not infringe or violate any third party’s intellectual property, proprietary, privacy, or publicity rights; and (3) your User Content does not contain defamatory, misleading, fraudulent content or violate any applicable laws or this Agreement. You are solely responsible for the accuracy, legality, and quality of your User Content. The Company is not obligated to monitor, edit, or review any User Content on the Platform but reserves the right to remove or modify any content that violates this Agreement or is deemed inappropriate at its sole discretion.
The Platform may initially display Business Profiles generated using publicly available information from websites, directories, and social media platforms. These profiles are intended to assist with the onboarding of new Businesses. Until a Business Profile is claimed by a Business on the Platform, it is considered Third-Party Content and does not constitute User Content. Neither the Company and nor any Users are responsible for the accuracy, suitability or legality of such Third-Party Content on the Platform.
Responsibility
Businesses are responsible for ensuring the accuracy of all information on their Business Profiles, including contact details, descriptions, products, services, events, pricing, images, and multimedia content.
Consumers are responsible for the accuracy and truthfulness of any ratings and reviews they submit.
By submitting or posting your User Content to the Platform, you grant the Company a worldwide, non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, sublicensable, and transferable license to use, copy, modify, distribute, publicly display, and create derivative works from your User Content in connection with the operation and promotion of the Platform and related services. This license permits the Company to:
This license will remain effective even after your Account is terminated or you cease using the Platform.
The Company is not legally obligated to screen, monitor, or moderate User Content on the Platform. However, the Company reserves the right to do so at its sole discretion.
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Intellectual Property
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Account Termination
We reserve the right to terminate your Account or restrict/suspend your access to our Platform at any time and for any reason, including:
You acknowledge and agree that we will not be liable for any loss, damage, or costs incurred by you or another person from any termination or suspension of your account without notice. Where we terminate your Account as a result of a breach of this Agreement or for compliance with legal order/requirement, you are strictly forbidden from: (1) registering a new Account, (2) accessing the Platform using another user’s Login Credentials, and (3) accessing the Platform through any other unauthorised mechanism.
You may terminate your account at any time by accessing your Account settings or by contacting us.
Once your Account has been terminated, you will lose all access to your Account on the Platform. Please note that if you request the termination of your Account, all your User Content will be purged, and you will not be able to retrieve it after your Account is terminated. It is solely your responsibility to ensure that you back up any and all data that you wish to access at a later stage before deleting your account.
All provisions of this Agreement that by their nature are intended to survive the termination of this Agreement shall survive.
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Prohibited Activities
The license grant and authorisation to use the Platform is subject to the following conditions:
If we discover that you have violated any of the above, we reserve the right to immediately suspend your Account and take any appropriate legal action to ensure the safety of our Users.
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Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the French Republic. The parties irrevocably agree that the courts of Paris, France, shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims). Each party irrevocably waives any right it may have to object to an action being brought in those courts, to claim that the action has been brought in an inconvenient forum, or to claim that those courts do not have jurisdiction.
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Disclaimer of Warranties
THE PLATFORM IS PROVIDED TO YOU ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS EMPLOYEES, SHAREHOLDERS, AGENTS, CONTRACTORS, AND AFFILIATES (COLLECTIVELY “COMPANY AND ITS OFFICERS”) DISCLAIM ALL REPRESENTATIONS AND WARRANTIES IN RESPECT OF THE PLATFORM, ANY USER CONTENT, OR INTERACTION BETWEEN USERS, INCLUDING ANY REPRESENTATION OR WARRANTIES THAT THE PLATFORM:
(A) WILL MEET YOUR REQUIREMENTS;
(B) WILL BE UNINTERRUPTED, ERROR-FREE, AND SECURE;
(C) WILL BE ACCURATE, RELIABLE, COMPLETE, OR SAFE; OR
(D) ANY DEFECTS OR ERRORS WILL BE CORRECTED.
THE COMPANY AND ITS OFFICERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. IN NO EVENT SHALL THE COMPANY BE RESPONSIBLE FOR ANY LOSS OR DAMAGE SUFFERED BY ANY USER RESULTING FROM THE USE OF THE PLATFORM, ANY USER CONTENT AVAILABLE THROUGH THE PLATFORM, OR ANY USER’S CONDUCT, WHETHER ONLINE OR OFFLINE.
ALL USER CONTENT ON THE PLATFORM IS THE RESPONSIBILITY OF THE USER FROM WHOM SUCH CONTENT ORIGINATED AND NOT THE RESPONSIBILITY OF THE COMPANY. YOUR DECISION TO USE THE PLATFORM IS ENTIRELY AT YOUR OWN RISK.
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Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS SHALL NOT BE LIABLE FOR ANY LOSS, COST, OR DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE PLATFORM, RELIANCE UPON ANY USER CONTENT, DELETION OF OR UNAUTHORISED ACCESS TO YOUR USER CONTENT, ANY SUSPENSION OR TERMINATION OF YOUR ACCOUNT OR, ANY INTERRUPTION ON THE PLATFORM. FURTHERMORE, THE COMPANY AND ITS OFFICERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR LOSSES ARISING FROM OR ASSOCIATED WITH THE USE OF THE PLATFORM, EVEN IF THE COMPANY WAS PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.
IN NO EVENT SHALL THE COMPANY’S AGGREGATE LIABILITY TO YOU OR ANY OTHER PARTY, IN CONNECTION WITH THIS AGREEMENT, EXCEED THE GREATER OF THE AMOUNT PAID BY YOU TO THE COMPANY IN THE THREE MONTHS PRECEDING THE DATE WHEN THE CLAIM/ACTION FIRST AROSE.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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Indemnity
You agree to release, defend, indemnify, and hold harmless the Company, its founders, employees, affiliates, and subsidiaries against any claims, liabilities, charges, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:
- Your breach of this Agreement;
- Your User Content;
- Your interactions with other Users;
- Your violation of applicable law;
The Company reserves the right, at its own expense, to assume the exclusive defense of any matter otherwise subject to indemnification. You agree that you will not settle any claim without the express written consent of the Company.
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Severability
If any provisions in this Agreement or part of a provision is found to be unlawful, void, or for any reason deemed to be unenforceable, then that provision or part of the provision will be deemed not to be part of this Agreement to the minimum extent necessary and such severance shall not affect the validity and enforceability of the remaining Agreement.
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Amendments
We reserve the right to update these Terms of Use at any time. Where we make any changes to these Terms of Use, we will update the last modified date on the top of the page where these Terms of Use appear. Please note that if we make any amendments that materially impact your rights or obligations under these Terms of Use, we will notify you of such changes by email prior to the effective date of such amendments. Unless expressly specified otherwise, all amendments shall be effective from the date we publish the updated version on the Platform. You are advised to periodically review this Agreement to familiarise yourself with any material changes. Your continued use of the Platform after the effective date of any amendments shall constitute your acceptance of such amendments. If you do not agree with any amendments to these Terms of Use, your sole remedy is to cease using the Platform.
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Force Majeure
The Company shall not be liable for the failure to perform any of its obligations in this Agreement if such failure is caused by any force majeure event such as war, epidemic, insurrection, terrorist activities, government sanction, embargo, labour dispute, strike, or any interruption or any failure of electricity or server, system, computer, internet or telephone service.
[JK1]Schools and non-profit organisations can also sign up. Does this part include them ?
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the Africa Light website, mobile application, and any other services offered by Africa Light ("Africa Light", "Services", "Platform"). By accessing or using the Services, you agree to be bound by these Terms. Please read them carefully.
2. Eligibility
You must be at least 18 years old to use the Services. If you are under 18, you may not use the Services without the permission of your parent or guardian.
3. Account Registration
To access certain features of the Services, you may be required to register for an account. You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and for any activities that occur under your account.
4. Use of Services
You may use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services to engage in any unlawful activities, including but not limited to, fraud, spamming, harassment, or the promotion of illegal activities.
5. User Content
You may create, upload, or otherwise make available through the Services content, including but not limited to, text, images, videos, and other materials ("User Content"). You retain all rights to your User Content, but by submitting User Content to the Services, you grant Africa Light a worldwide, non-exclusive, royalty-free, and perpetual license to use, copy, modify, distribute, and display your User Content in connection with the Services.
6. Privacy
Please review our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, and share your information.
7. Termination
Africa Light may terminate your access to and use of the Services at any time, with or without cause, and without notice. You may also terminate your account at any time by contacting support.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Africa Light DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Africa Light BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF Africa Light HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10. Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of laws.
11. Entire Agreement
These Terms constitute the entire agreement between you and Africa Light with respect to the Services and supersede all prior and contemporaneous agreements, representations, and understandings, whether written or oral, between you and Africa Light with respect to the Services.
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